We narrow down by service contents

Others

We cancel narrowing

Rental of baby stroller, wheelchair service ※Rental of baby stroller is during service stop now.

It is | for customer who is physically disabled for customer accompanying rental service, child Fukuoka the first floor of Mitsukoshi, each the second-floor bureau under the ground, the first floor of the Iwataya Main Store Main Building, the second floor of the basement, each information desk on the first floor of the new building

Baby stroller, wheelchair renting in the information desk can have the use, return in Iwataya Main Store, Fukuoka Mitsukoshi, VIORO (only as for the baby stroller).

PORTER service ※It is during service stop now.

Various facilities, hands-free shopping | Fukuoka the fourth floor of Mitsukoshi CLOAK PORTER service counter, the Iwataya Head Office Main Building the second floor of the basement = synthesis information desk, the first floor of the basement = glitter street parking lot leaving a shed mouth

I carry purchase in shop until PORTER Counter by the designated time.

About assistance dog companion

It is | for physically disabled customer Each shop

You can enter all floors including food floor by assistance dog (guide dog, service dog, deaf person's dog) companion.

Cold storage locker (pay 200 yen, limit on that day)

for fee

Various facilities | The second floor under the ground

Courier service acceptance

for fee

Delivery service | = courier service counter under the ground on the second floor

Trust: Yamato Transport Company, Limited

Multifunctional powder room

Various facilities | The second floor, the first floor, the fifth floor, the seventh floor, the ninth floor under the ground under the ground

※Ostomate-adaptive powder room is on the second floor and the ninth floor under the ground.

Babies' rest room

It is | for customer accompanying various facilities, child The first floor under the ground

We install the nursing room, diaper spare Bet, clean water hot water supply container for exclusive use of milk formula.

Powder room with babies' seat for diaper substitute

It is | for customer accompanying various facilities, child Ladies' powder room on ... the ninth floor (except the first floor) under the ground on the second floor, men's powder room on the first floor, the fifth floor, the sixth floor, the eighth floor, the ninth floor under the ground

Powder room with toilet seat for child

It is | for customer accompanying various facilities, child It is for girls: It is for boys in powder room for the fifth-floor = woman: The first-floor = rashikku/rarararumu under the ground

Women-only powder room

Various facilities | Lah chic/rarararumu, the third floor, the sixth floor under the ground of the first floor

Lost article reception desk

Directory enquiries | in shop = information desk under the ground on the second floor

Parking service ticket

for fee

Various facilities | The Central Exit information desk on the first floor, the Central Exit information desk under the ground on the second floor

If you purchase articles altogether amounting to more than 5,000 yen(including tax), we distribute you parking service ticket.
For example, if you purchase articles of 3,000 yen (includin tax) at Mitukoshi and at Iwataya of 2,000 yen (including tax) altogether amounting to 5,000 yen (including tax), we distribute you a parking service ticket.
※A publication of parking service ticket is done only one time at either of the stores.
※We accept in the check on ... the ninth floor on the fourth floor about SORA rear terminal parking lot.

Tax exemption procedure acceptance

Various facilities | Tax exemption counter on the fourth floor

Nishitetsu bus center direct connection entrance

Various facilities | The third floor

ATM

Various facilities | The second-floor Japan Post Bank, Nishi-Nippon City Bank, Ltd. under the ground

American center catwalk

Various facilities | The fifth floor

Rental of rollators

It is | for rental service, physically disabled customer The second floor, information desk under the ground on the first floor

doso service

Hands-free shopping, delivery service | Each floor

You can ship articles you bought at both stores together.
※There are some articles you can not ship together. For more details, ask to each shop staff.

Cart for exclusive use of food

Rental service | Fukuoka Mitsukoshi the second floor of the basement, Iwataya Head Office Main Building the first floor of the basement, the second floor under the ground

Fukuoka Mitsukoshi the second floor of the basement, Iwataya Main Building the first floor of the basement, the second-floor "cart for exclusive use of food" under the ground can have the use, return in both shops.

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About entering with pets

Pet has you refrain from food floor, restaurant, cafe, entering a shop to food exhibition space by instruction of public health center. 
In addition, you have sales floor except the above and facilities put pet in CALEE case, carrier bag or the pet cart in the case of companion, and please consider enough other customers. (in state that you completely put whole body in, please close cover and zipper.)

※Assistance dog (guide dog, deaf person's dog, service dog) can be accompanied in all facilities.
 

About the handling of gift certificate, gift card

Please see this about the handling of gift certificate, gift card.